TERMS OF SERVICE

1. Acceptance of Terms

By visiting NUMBYBEAR.com, creating an account, or placing an order, you agree to these Terms of Service ("Terms") and our posted Privacy Policy and applicable Shipping and Return & Refund Policies. If you do not agree, do not use the website or purchase products. "NUMBYBEAR," "we," and "us" refer to the NUMBYBEAR entity operating this website.

2. Products and Intended Use

NUMBYBEAR offers topical anesthetic products, protective wraps, bandages, apparel, and related merchandise. Product eligibility, intended use, warnings, and directions vary by item. Topical anesthetic products must be purchased and used only as permitted by applicable law and their approved or otherwise legally compliant labeling. Do not use any product contrary to its label, warnings, or instructions. Website descriptions do not replace medical advice or professional judgment.

3. Age and Professional Eligibility

You must be at least 18 years old to purchase through this website. Certain products may be offered only to appropriately licensed or otherwise legally authorized professionals or purchasers, where required by law, product classification, or our sales policies. We may request reasonable verification of age, credentials, or eligibility and may refuse, cancel, or refund an order that does not meet applicable requirements. A professional credential alone does not authorize use of a product outside its lawful indications or labeling.

4. Accounts and Accurate Information

You agree to provide accurate, current order and account information and to protect your login credentials. You are responsible for activity under your account to the extent permitted by law. Contact us promptly if you suspect unauthorized account use.

5. Pricing, Payment, and Orders

Prices are shown in U.S. dollars unless stated otherwise and may change without notice. Taxes, shipping, and other applicable charges are displayed at checkout where practicable. Payment is due when an order is placed. An order confirmation does not guarantee acceptance; we may decline or cancel orders for suspected fraud, eligibility concerns, inventory shortages, obvious pricing errors, or legal compliance reasons. If payment has been collected for a canceled order, we will issue an appropriate refund.

6. Shipping and Delivery

Shipping options, estimated delivery windows, processing times, and restrictions are described in our Shipping Policy and at checkout. Delivery estimates are not guarantees. We are not responsible for carrier delays outside our reasonable control. Risk of loss and title pass as required by applicable law; nothing in these Terms overrides

7. Returns and Refunds

Our posted Return & Refund Policy governs eligibility, deadlines, procedures, and any product-specific restrictions. Certain opened, used, sterile, or regulated items may be nonreturnable where permitted by law. Nothing in that policy limits rights that cannot lawfully be waived.

8. Prohibited Conduct

You may not use the website for unlawful or fraudulent activity; misrepresent your age, credentials, or identity; interfere with website security; copy or exploit site content without permission; or resell products in violation of applicable law or any separately agreed authorized-reseller terms. Do not alter product labeling, make unauthorized medical claims, or use products in a manner inconsistent with applicable requirements.

9. Intellectual Property

NUMBYBEAR names, logos, artwork, website copy, photographs, and other original site content are owned by NUMBYBEAR or its licensors and protected by applicable intellectual property laws. No license is granted except the limited right to access the website for personal or authorized business use.

10. Product Information and Safety

Read the complete label and accompanying instructions before purchase and use. Ingredients, concentrations, precautions, contraindications, and permitted uses may differ across products. Discontinue use and seek appropriate medical assistance for suspected serious reactions. We do not guarantee a particular onset, duration, or outcome unless expressly supported in the product’s applicable labeling. Nothing on the website authorizes mixing products or applying them to damaged skin or under occlusion unless specifically permitted by the applicable labeling.

11. Disclaimers

To the maximum extent permitted by law, the website and its content are provided on an "as available" basis. We disclaim warranties not expressly provided by applicable law or product labeling. We do not exclude any warranty, remedy, or liability that cannot legally be excluded. Product results vary, and professional users remain responsible for following applicable standards of care and legal requirements.

12. Limitation of Liability

To the maximum extent permitted by applicable law, NUMBYBEAR will not be liable for indirect, incidental, special, or consequential losses arising from website use or product purchases. Where legally permitted, our aggregate liability for a claim related to an order will not exceed the amount paid for the product or order giving rise to the claim. This section does not limit liability for fraud, willful misconduct, personal injury, product liability, or other claims to the extent such limitation is prohibited by law.

13. Indemnification

To the extent permitted by law, business and professional purchasers agree to indemnify NUMBYBEAR against third-party claims arising from their unlawful resale, unauthorized alteration or relabeling of products, material breach of these Terms, or misuse contrary to applicable labeling, except to the extent caused by NUMBYBEAR’s own negligence, misconduct, or legal responsibility.

14. Governing Law and Disputes

These Terms will be governed by the laws of the state selected by NUMBYBEAR following legal review, excluding conflict-of-law rules, subject to any mandatory consumer protections in the purchaser’s jurisdiction.

15. Changes to Terms

We may update these Terms by posting a revised version with a new effective date. Changes apply prospectively unless otherwise permitted by law. Your continued use of the website after the effective date signifies acceptance of the revised Terms, where legally effective.

16. Contact

Questions about these Terms may be sent to hello@numbybear.com or through the contact page at NUMBYBEAR.com.